Practice Information

Information about Everton Hills Medical Centre

Everton Hills Medical Centre provides a range of healthcare services that includes men’s health, women’s health, children’s health, immunisations, treatment of minor trauma, minor surgery, cryotherapy, electrocardiography (ECG), respiratory function analysis, skin checks, advice on travel medicine and medical assessments for licences, employment and insurance.

You can book your next appointment online 24/7 at Everton Hills Medical Centre. Simply click on the APPOINTMENT BUTTON located on this page. Alternatively you can call our friendly receptionists on 07 3355 7343 during surgery hours to book an appointment by phone.

EMERGENCY

In the case of an emergency, dial 000 for an ambulance.

For less urgent care, call the surgery on 3355 7343

AFTER HOURS

This surgery is a member of the National Home Doctors Service, which is a home visit service for medical needs outside normal surgery hours. Call 137 425

Fees

This surgery is a Bulk Billing Surgery for all Medicare Card holders. However there may be charges on (but not limited to) excisions, some dressing materials and all Private Vaccines. You will be informed in advance of any fees outside of your consultation.

Telephone Calls

Your doctor is accessible by telephone for some matters. However, if it is not convenient at the time, your call will be returned as soon as possible. In some instances, the receptionist/practice manager may be able to assist you.
Our Results Policy: Patients are required to make a follow-up appointment for their test results. Only under “special circumstances” will results be discussed over the phone, one reason being it is very hard to identify a person over the phone.

Home Visits

Home visits are a service provided to those patients too sick or infirm to attend the surgery, and for emergencies.  Please discuss your needs with reception or medical staff.

Reminders

A reminder system is offered to patients at this practice.  Please let the doctors or receptionists know if you do not want to be included in any reminders for preventative health issues.

Specialist Referrals

It is preferable that a referral is incorporated into the context of a formal consultation.  In the event that a doctor agrees to provide a referral without a consultation, a fee of $8 ($5 concession cardholders) will be charged on collection of the referral.

Immunisation

Immunisation is an important part of your child’s health care.  Please check with your doctor as to which immunisations are due as the Government Health Schedule changes from time to time.  Children are bulk billed for these consultations.

Prescriptions

We ask that you make sure you collect all your required prescriptions at your consultations. The doctor needs to regularly monitor your health before prescribing medications. Many medications also require frequent blood pressure or weight checks also.

Privacy Policy

Your medical record is a confidential document.  It is the policy of this practice to maintain security of personal health information at all times and to ensure that this information is only available to authorized members of staff. Our Privacy Policy is available at reception for anyone who wishes to read this.

Travel Vaccines

Travel vaccinations are available through our practice.  Our doctors can advise you regarding safe travel.

OnSite Nurse

We now have 2 registered Nurses on site 5 days a week.

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