Practice Information

Information about Everton Hills Medical Centre

Everton Hills Medical Centre provides a range of healthcare services that includes men’s health, women’s health, children’s health, immunisations, treatment of minor trauma, minor surgery, cryotherapy, electrocardiography (ECG), respiratory function analysis, skin checks, advice on travel medicine and medical assessments for licenses, employment and insurance. The practice at present offers face to face consults at the practice, carpark consults if required, video (telehealth) and phone consults for your safety during the COVID-19 period.

The practice at present offers face to face consultations at the practice, carpark consultations if required, and phone consultations for your safety during the COVID-19 period.

To keep everyone safe we ask that you do not come down to the practice if you have any cough, sore throat, runny nose, fever, or respiratory issues without phoning and advising us first. We also ask that before entering the practice, please use the supplied hand sanitiser and present to us your check in and proof of COVID Vaccination. Please advise reception if there are any changes to your personal details such as address and contact numbers.

You can book your next appointment online 24/7 at Everton Hills Medical Centre. Simply click on the appointment button located on this page. Alternatively you can call our friendly receptionists on 07 3355 7343 during surgery hours to book an appointment by phone.

EMERGENCY

In the case of an emergency, dial 000 for an ambulance.

For less urgent care, call the surgery on 3355 7343

AFTER HOURS

This surgery is a member of the National Home Doctors Service, which is a home visit service for medical needs outside normal surgery hours. Call 137 425

Fees

If the following below does not apply to you, there will be a fee for consultation. 

– All children under 16 will remain Bulk Billed during Monday to Friday.

– All DVA Patients will remain Bulk Billed during Monday to Friday.

– Care Plans, Health Assessments, and Healthy Heart Checks will remain Bulk Billed to eligible patients.

– Pensioners and Health Care Card Holders will be charged at a reduced fee Monday to Friday.

As with any practice, you will pay the fee in full at reception, and then receive the Medicare rebate back into your bank account.

Please note that the following fees below also apply for telephone and video consultations.

For those who are over 16 without a valid concession card (Pensioner Concession Card or Health Care Card):

Standard Appointments: $80.00

Medicare Rebate: $39.10

Out of Pocket: $40.90

 

Long Appointments: $116.62

Medicare Rebate: $75.75

Out of Pocket: $40.90

 

Concession Card Holders:

Standard Appointments: $60.00

Medicare Rebate: $39.10

Out of Pocket: $20.90

 

Long Appointments: $96.65

Medicare Rebate: $75.75

Out of Pocket: $20.90

 

Saturday Appointments:

No Bulk Billing available, including children under 16 and DVA Card Holders.

Standard Appointments: $90.00

Medicare Rebate: $39.10

Out of Pocket: $50.90

 

Long Appointments: $126.65

Medicare Rebate: $75.75

Out of Pocket: $50.90

For other appointment types such as Mental Health Care Plans, Antenatal Appointments, Skin Checks, etc – please phone us on 3355 7343 to speak to our reception staff who will happily provide you with more information.

Appointments

It is important to know that all appointments are precious, so if an appointment is missed or we are not given at least 2 hours’ notice we reserve the right to charge a non-attendance fee of $35.00 minimum.

Please phone reception to organise your appointment. If you require a special service or a longer appointment, please advise the receptionist when making your booking. Or you can book online on the HealthEngine website by searching Everton Hills Medical Centre.

Telephone Calls

Your doctor is accessible by telephone for some matters. However, if it is not convenient at the time, your call will be returned as soon as possible. In some instances, the receptionist/practice manager may be able to assist you.
Our Results Policy: Patients are required to make a follow-up appointment for their test results. Only under “special circumstances” will results be discussed over the phone, one reason being it is very hard to identify a person over the phone.

Home Visits

Home visits are a service provided to those patients too sick or infirm to attend the surgery, and for emergencies.  Please discuss your needs with reception or medical staff.

Reminders

A reminder system is offered to patients at this practice.  Please let the doctors or receptionists know if you do not want to be included in any reminders for preventative health issues.

Specialist Referrals

It is preferable that a referral is incorporated into the context of a formal consultation.

Immunisation

Immunisation is an important part of your child’s health care.  Please check with your doctor as to which immunisations are due as the Government Health Schedule changes from time to time.  Children are bulk billed for these consultations.

Prescriptions

We ask that you make sure you collect all your required prescriptions at your consultations. The doctor needs to regularly monitor your health before prescribing medications. Many medications also require frequent blood pressure or weight checks also.

Important: Please note that this practice does not prescribe Schedule 8 drugs on the first consult. Thank you for respecting our policy.

Privacy Policy

Your medical record is a confidential document.  It is the policy of this practice to maintain security of personal health information at all times and to ensure that this information is only available to authorized members of staff. Our Privacy Policy is available at reception for anyone who wishes to read this.

Travel Vaccines

Travel vaccinations are available through our practice.  Our doctors can advise you regarding safe travel.

OnSite Nurse

We now have 2 registered Nurses on site 5 days a week.

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